An overview of patient acceptance of Health Information Technology in developing countries: a review and conceptual model

The potential to improve the quality, efficiency, outcomes, patient safety and reduce cost of healthcare by Health Information Technology (HIT) has been established by researchers. But unfortunately HIT systems are not properly utilized or are not widely available. This problem is even more glaring in developing countries. This article presents a review of some available HIT systems in order to assess the level of their presence and the technology used in developing them. Works related to acceptance of HIT systems were also reviewed so as to study the gaps in this area and propose a solution in order to fill the gaps identified. The problems discovered from this review include lack of availability of these systems especially in developing countries, low rate of HIT systems acceptance and insufficient works on patient acceptance of HIT systems. Studying the factors that affect the acceptance of HIT systems by patients and considering the factors while developing the systems will play a significant role in getting over the aforementioned limitations. As Technology Acceptance Model (TAM) is one of the most popular models for studying users\u27 perception and acceptance of Information System (IS)/Information Technology (IT), we proposed a conceptual model of HIT acceptance in developing countries based on TAM

Service Value Co-creation in Research & Innovation Practices in Higher Education Institutions in Malaysia

AbstractIn today's knowledge-based society, research and innovations play a critical role in social and economic transformation. However, the higher education institutions (HEIs), which are the main hubs for knowledge generation, usually produce basic research, yet innovations are mainly carried out by the industry. Therefore, this study explores the idea of value co-creation between HEIs and the Industry for purposes of increasing the volume and value of research. In this paper we propose a conceptual framework for service systems’ architecture which draws from the service dominant logic and work systems theories. The paper is conceptual however, it is hoped that if implemented can provide the participating entities with a platform to integrate and share resources for each ones benefit

An overview of patient acceptance of Health Information Technology in developing countries: a review and conceptual model

The potential to improve the quality, efficiency, outcomes, patient safety and reduce cost of healthcare by Health Information Technology (HIT) has been established by researchers. But unfortunately HIT systems are not properly utilized or are not widely available. This problem is even more glaring in developing countries. This article presents a review of some available HIT systems in order to assess the level of their presence and the technology used in developing them. Works related to acceptance of HIT systems were also reviewed so as to study the gaps in this area and propose a solution in order to fill the gaps identified. The problems discovered from this review include lack of availability of these systems especially in developing countries, low rate of HIT systems acceptance and insufficient works on patient acceptance of HIT systems. Studying the factors that affect the acceptance of HIT systems by patients and considering the factors while developing the systems will play a significant role in getting over the aforementioned limitations. As Technology Acceptance Model (TAM) is one of the most popular models for studying users' perception and acceptance of Information System (IS)/Information Technology (IT), we proposed a conceptual model of HIT acceptance in developing countries based on TAM

Managing IT innovation: a study of information technology implementations in Malaysian banks

Technology plays an important role in organization's innovation activities and the financial services sector is one of the major adopters of technology innovations. In Malaysia computers began to be introduced in the financial services institutions only in the 1980s. Today, the deployment of computer technology has gone far beyond automating manual banking operations in the back office. Indeed most of the products and services offered by the banking institutions could only be possible through the exploitation of information technology (IT). There is limited research in the area of technology innovation in Malaysia. Most of the existing innovation researches are related to industrial innovation. Wider perspective innovation research covering different industries is scarce, particularly in Malaysian banking industry - implying the infancy stage of research in this area. There is still very much to be researched and learned in order to understand the nature of technology innovation in the Malaysian banking industry specifically in the area of IT implementations. The current research attempts to understand this aspect in the context of Malaysian banking organizations. Using qualitative technique, twelve case study banks were analysed. Data Reduction Process and Thematic data analysis generated three distinguished themes - strategy, structure, and technology. Evidence from the findings suggests these themes are factors that have impact on the IT system implementations in the Malaysian banks. The nature and interaction of these factors were found to affect the IT system implementations in the way that would facilitate or impede the implementation process. This research concludes that the evidence and findings produced positively corresponds to the established theoretical perspectives and frameworks produced by studies in the same area in the West. These findings suggest that those perspectives and frameworks are highly applicable in the Malaysian context

Influences of the Input Factors towards Success of An Information System Project

This study examines the input factors that were reputed theoretically affecting the information system (IS) project success in term of the processional and causal perspectives. Adopting three of the four dimensions from the McLeod and MacDonell’s (M&M’s) classification project framework dimensions, the study is initiated by inviting the internal project stakeholders in a sampled institution. A stratified sampling then identified 130 people who experienced in the projects as the sample, contacted 90 of the samples via e-mail and  distributed the paper-based questionnaire into 40 certain people especially who are on the managerial level. A number of 62 (48%) valid responses, then were analyzed using the partial least squares-structural equation modeling  (PLS-SEM) software, i.e. SmartPLS. The significances of the whole path coefficients, the acceptances of the overall hypotheses, the relevances of the three predictors relevances, and the moderate coefficient determination of the IS project success variable may present acceptability of the proposed model for the subsequent studies

A Coherent Framework for Understanding the Success of an Information System Project

This paper elucidates the sequential revisions of an information system (IS) project framework across the research model development and its examinations. The authors adopted, adapted, and combined five concepts of the project management discipline and the information processing theory to revise the framework. Besides the use of this multi-dimensional perspective, the authors were also succeeded to present an interrelation between the framework and the examined model within a coherent representation. It was one of the essential points of this model development study, in particular for presenting the research focus. It may be trivial issue for the experts in the research fields, but the coherent illustration is one of the critical issues in the validity measurement of a model, whereas the inexpert ones may need a guideline to represent the interrelationship. Such points became the main contribution of this study to fill the gap in the literatures, particularly in the lack of comprehensive detail of a research model development

Measurement of Information System Project Success Based on Perceptions of the Internal Stakeholders

In this research, adoption of the DeLone and McLean (D&M) information system (IS) success model and its adaptation with the project success theories were used to explore state of IS project success and to examine factors which affect its success. A survey towards the internal project stakeholder in an univerity with response rate 48% was carried out to collect the raw data for Partial Least Squares Structural Equation Modeling (PLS-SEM) analysis. Majority of the participants (80.7%) stated that level of the project success is more than 50% where information quality, system quality, service quality, system use, and user satisfaction substantially explain 64.5% of variance in the success variable. The three quality factors together explain 43.2% of the variance of system use and 70.4% of the variance of user satisfaction. Although, a number of the findings were consistent with the prior studies, these findings also presented inconsistencies especially related to aspects of information quality and system use. Accordingly, researchers and practitioners will be stand to benefit from the information provided in this study and it is hoped that future research will build upon the findings reported herein as efforts are made to attain the IS project success especially in the sampled institution

Managers Perceptions towards the Success of E-performance Reporting System

Managers are the key informants in the information system (IS) success measurements. In fact, besides the determinant agents are rarely involved in the assessments, most of the measurements are also often performed by the technical stakeholders of the systems. Therefore, the results may questionable. This study was carried to explain the factors that influence the success of an e-performance reporting system in an Indonesian university by involving ± 70% of the managers (n=66) in the sampled institution. The DeLone and McLean model was adopted and adapted here following the suggestions of the previous meta-analysis studies. The collected data was analyzed using the partial least squares-structural equation modelling (PLS-SEM) for examining the four hypotheses. Despite the findings revealed acceptances of the overall hypotheses, the weak explanation of the user satisfaction variable towards the net benefit one had been the highlighted point. Besides the study limitations, the point may also be the practical and theoretical considerations for the next studies, especially for the IS success studies in Indonesi